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Working with us as a Trade Partner.

Thank you for your interest in partnering with Super Retail Group. Below, you’ll find additional information along with links to relevant Trade Partner documentation and resources.

Accounts and Finance

Our Accounts Payable team manages the processing and payment of all Trade Partner invoices and is the primary point of contact for any payment enquiries.
 
  • Invoice copies are not required for EDI-RCTI settled transactions unless specifically requested by us.
  • All invoices must include a valid purchase order number to avoid processing or payment delays.
  • All pricing related enquiries should be directed to your relevant Merchandising team contact.
  • All stock invoices for processing must go to [email protected]
  • All non-stock invoices for processing must go to [email protected]
 

General Enquiries (excluding Macpac)

eBusiness

e-Business is the electronic exchange of information in a defined and structured format between our business and our suppliers and is our preferred option for trading with our partners. There are many advantages to trading electronically with us, including faster, more efficient and accurate procurement, increased service levels and compliance, overall supply chain visibility and efficience, and enhanced collaboration with our Trade Partners.

 

Our B2B capabilities extend to the exchange of transactional business documents through EDI (Electronic Data Interchange) Our current message suite is derived from the EANCOM2002 D.01B standard.

 

As trading electronically with us is by invitation only, please register your interest in eBusiness or direct any questions to us via email.

Supply Chain

Our Supply Chain team manages the movement of products from import and local Trade Partners to service all channels and brands within Super Retail Group (store, online, commercial). As part of this activity, our Group Supply Chain manages company-owned distribution centres in Australia and New Zealand. Our objective is to provide products and services to customers the way they choose, while optimising costs and inventory. We are committed to ensuring our team operates safely in all aspects of our operations.

Responsible sourcing

Responsible Sourcing at Super Retail Group means that we take steps to promote fair working conditions, sustainability and improved environmental outcomes in our supply chain.

 

Working in collaboration with our Trade Partners is one of the keys to our success and we ask all our Trade Partners to work with us to create supply chains that are socially responsible, environmentally sustainable and free of human exploitation.